Terms & Conditions

Terms & Conditions




These Terms and Conditions constitute a binding agreement between Marhaba for Tour Organizing (“the Company”) and the website user or client (“the Customer”).

They govern the use of our website and all travel services provided through it.




1) Acceptance of Terms

By accessing this website or using our services, the Customer agrees to comply with and be bound by all terms and conditions stated herein.

If you do not agree to these terms, please refrain from using the website or making any bookings.




2) Scope of Services


Marhaba for Tour Organizing provides licensed tourism services within the Kingdom of Saudi Arabia, including:


  • Organizing private and group tours.
  • Coordinating accommodation and transportation through approved partners.
  • Providing licensed tour guides in compliance with the Ministry of Tourism regulations.




3) Booking and Payment


  • All bookings and payments are governed by the company’s official Booking & Payment Policy published on our website.
  • The Customer must pay the full amount to confirm the booking and provide accurate details.
  • A booking is not considered final until an official confirmation is issued by the Company.




4) Cancellation and Refund


  • All cancellations and refunds are subject to the Refund & Cancellation Policy published on our website.
  • For bookings including event or attraction tickets, the cancellation terms of the respective organizers will apply.




5) Prices and Offers


  • All listed prices include taxes and fees unless otherwise stated.
  • The Company reserves the right to change prices or promotional offers at any time without prior notice.
  • Prices are subject to change based on availability and partner costs (hotels, transport, attractions, etc.).




6) Company Liability


  • The Company is committed to delivering services with professionalism and quality.
  • The Company is not liable for any delays, losses, or damages resulting from external factors such as weather conditions or government regulations.
  • Customers are responsible for following safety and travel guidelines during tours.




7) Intellectual Property


All text, images, graphics, and trademarks displayed on the website are the property of Marhaba for Tour Organizing.

Reproduction or redistribution of any content without prior written consent is strictly prohibited.




8) Website Use


  • Users must not misuse the website or post any content that violates laws, morals, or public order.
  • The Company reserves the right to suspend or terminate any user account found to be in violation of these terms.




9) Modifications to Terms


The Company reserves the right to amend or update these Terms & Conditions at any time without prior notice.

Continued use of the website after any modification constitutes acceptance of the updated terms.




10) Governing Law and Jurisdiction


These Terms & Conditions are governed by the laws and regulations of the Kingdom of Saudi Arabia.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts within the Kingdom.




11) Contact Us


For questions or feedback regarding these Terms & Conditions, please contact us via:

Email: [email protected]

WhatsApp: +966 555 494 451

Website: www.marhabatours.com.sa

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